Welcome to Kozy Creations! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website (kozycreationsllc.com) and purchasing from us, you agree to be bound by these Terms. Please read them carefully.

1. General Information

• These Terms apply to all visitors, customers, and users of our website.
• We reserve the right to update, modify, or change these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old or have parental/guardian consent to use this site.
• You are providing accurate and complete information when making a purchase.

3. Products & Orders

• Product Availability: We strive to ensure that all products displayed on our website are available. However, availability is not guaranteed, and we may discontinue or modify products at any time.
• Pricing: Prices are subject to change without notice. We are not responsible for typographical errors in pricing.
• Order Acceptance: We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud or violation of these Terms.
• Order Changes & Cancellations: If you need to modify or cancel an order, please contact us immediately at kozycreationsllc@gmail.com. Once an order has been shipped, we cannot make changes.

4. Payment & Billing

• We accept major credit/debit cards and other payment methods as indicated at checkout.
• You agree to provide valid and up-to-date billing information.
• If payment is declined, we reserve the right to cancel your order.

5. Shipping & Delivery

• We process and ship orders within the estimated timeframe provided on our website.
• Shipping times may vary due to carrier delays, holidays, or unforeseen circumstances.
• Kozy Creations is not responsible for lost or stolen packages once they have been marked as delivered.

6. Returns & Refunds

Please review our Refund Policy for information on returns, exchanges, and refunds.

7. Intellectual Property

• All content on this site, including images, text, logos, and designs, is owned by or licensed to Kozy Creations and is protected by copyright and trademark laws.
• You may not use, reproduce, or distribute any content without written permission from Kozy Creations.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
• Our liability is limited to the purchase price of the product(s) you bought from us.

9. Prohibited Activities

You agree not to:

• Use our website for any illegal, fraudulent, or unauthorized purposes.
• Attempt to hack, damage, or interfere with the functionality of our website.
• Misuse our intellectual property or impersonate Kozy Creations.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Your State/Country]. Any disputes will be resolved through negotiation first before legal action.

11. Contact Information

If you have any questions about these Terms, you can reach us at:

📧 Email: kozycreationsllc@gmail.com
📞 Phone: 479-274-0180

Thank you for shopping with Kozy Creations!