At Kozy Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

• Personal Details: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit card details and other payment information (processed securely through third-party payment providers).
• Order Details: Products purchased, order history, and transaction details.
• Technical Information: IP address, browser type, and device information when you visit our website.
• Communication Information: Messages sent through our contact forms, emails, or customer support interactions.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders, including shipping and payment processing.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send promotional emails and marketing materials (if you opt-in).
• Prevent fraudulent transactions and enhance website security.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: We use trusted third-party services (such as payment processors and shipping companies) to complete your orders.
• Legal Compliance: If required by law, we may share information with authorities to comply with regulations.
• Business Transfers: In case of a business merger or acquisition, your information may be transferred to the new entity.

4. Security of Your Information

We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure. Please ensure that you use strong passwords and do not share sensitive information via unsecured channels.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications by clicking the "unsubscribe" link in emails.
• Disable cookies through your browser settings.

To exercise these rights, contact us at kozycreationsllc@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices, so we encourage you to review their policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: kozycreationsllc@gmail.com
📞 Phone: 479-274-0180

Thank you for trusting Kozy Creations with your information!